Returns may be made within 90 days of the purchase date, provided the materials are in resalable condition and accompanied by a receipt. Return shipping instructions are included with each order. Shipping charges will not be refunded. Damaged items and opened CDs will not be accepted for return or credit. In case of damage, the shipper will be responsible for filing a claim with their carrier. Schools and groups are subject to a 15% restocking fee. We DO NOT accept returns at our office location.