In order to serve our customers most efficiently, once your order is placed, it is sent to our Order Fulfillment Center very quickly. Changes and cancellations cannot be made once they have received it. During our busy back-to-school season, it may take up to 4 days for our order fulfillment center to process your order. Orders placed after 3:00 pm Eastern (M-F) will not be processed until the next business day.

Please be aware that orders shipped via USPS may not be sufficiently insured.

UPS does not deliver to P.O. boxes, so you will need to provide a physical address if choosing this option.

Your order will be shipped from our Fulfillment Center in Menasha, WI. To view a map of UPS Ground transit times click here. Times shown represent business days.

If you need help choosing the best shipping option for your order, please contact the office at 888.524.4724 and we will be happy to help you.

For our special shipping promotions, our shipping department will choose the most economical shipping method. If you want to be assured that your order is shipped by your preferred method, please choose that option instead of the promotional shipping method. *Promotional Shipping Restrictions; Please see Terms of Service below for a list of exclusions.

If you have a PO Box and you choose the promotional shipping, you must enter your physical address on line 1 and the PO Box # on line 2 of the address.